Blog

Digital Signage for Convenience Stores and C-Stores

· R52 Digital Signage Alliance · 2 min read

Digital promotional screens behind the counter of a convenience store

The Convenience Store Opportunity

A convenience store transaction averages 2–4 minutes. During that time, a customer makes decisions that determine whether they spend £5 or £12 on their visit. Digital signage at the counter, behind the till, and in key traffic areas influences these decisions consistently, without requiring staff interaction.

Counter and Point-of-Sale Displays

The area behind the till is the most valuable promotional real estate in a convenience store. The customer is stationary, waiting, and looking roughly in that direction. A screen behind the till:

  • Rotates through high-margin promotions (energy drinks, snacks, tobacco alternatives, lottery)
  • Displays meal deal combinations
  • Shows the loyalty programme offer
  • Features seasonal promotions
  • Promotes the click-and-collect or home delivery service

Studies show point-of-sale digital screens in convenience retail increase promoted item sales by 15–30% vs. standard shelf placement.

Age Verification Support

For age-restricted products (alcohol, tobacco, vaping, lottery, energy drinks), a screen showing the Challenge 25 policy at the point of sale:

  • Reinforces the policy to customers
  • Supports staff in asking for ID (“As displayed on our screen, Challenge 25 is our policy for this purchase”)
  • Demonstrates compliance to licensing authorities

Hot Food and Drinks Menu

If the store operates a hot food counter, coffee machine, or bakery case:

  • Digital menu board showing food and drink options with pricing
  • Allergen information
  • Daily specials and limited-time offers
  • “Fresh baked at X:XX” timestamp for bakery items

The Alliance’s food service templates are suitable for convenience retail food-to-go.

Alcohol and Off-Licence Display

A wine fridge or spirits section with a screen showing:

  • Featured wines with brief tasting notes
  • Promotional pricing
  • Food pairing suggestions
  • New arrivals

A digital display that contextualises alcohol products (rather than just displaying prices) increases sales of featured products and positions the store as a knowledgeable recommendation.

Lottery and Gaming

Lottery and gaming are significant revenue drivers for many convenience stores. A screen near the lottery terminal:

  • Current jackpot size
  • Recent local winners (creates excitement and social proof)
  • “Must-be-won” jackpot alerts
  • New game promotions

Seasonal and Promotional Campaigns

Convenience stores participate in extensive supplier-funded promotional activity. Managing paper POS materials across a chain of 50 stores is expensive and time-consuming. Digital screens allow:

  • Supplier-funded campaigns pushed to all relevant stores simultaneously
  • Central content management (no per-store updates)
  • Instant activation (no advance print lead time)
  • Campaign-end automation (content removed automatically at campaign end date)

In-Aisle Displays

For larger c-stores with gondola end caps, digital screens at key aisles:

  • Featured product spotlight at each category’s end cap
  • Cross-category promotion (“Pasta is on aisle 4 — don’t forget the sauce”)
  • Current deal tags that update when prices change

Results from Alliance Customers in Convenience Retail

  • 22% increase in energy drink sales after installing counter screens showing energy drink promotion
  • 18% increase in lottery ticket sales after installing jackpot display screens
  • £4,200/year saving per site from elimination of printed POS materials
  • 90% reduction in time spent updating promotional materials (from 3 hours to 20 minutes per site per week)

← All posts