Legal
Privacy Policy
Last updated: November 2026
Who we are
R52 Digital Signage Alliance ("we", "us", "our") operates the digital signage platform available at r52-digital-signage.r52.site and associated services. We are committed to protecting your personal data and respecting your privacy.
What data we collect
We collect data you provide when creating an account (name, email address, company name), payment information processed via our payment provider, usage data about how you use our platform (screens managed, content uploaded, features used), and technical data including IP address, browser type and device information for security and performance purposes.
How we use your data
We use your data to provide and improve our services, process payments, send account-related communications (security alerts, billing, product updates), comply with legal obligations, and prevent fraud and abuse. We do not sell your personal data to third parties.
Data retention
We retain account data for the duration of your account and for a period of 30 days after account deletion to allow recovery. Payment records are retained for 7 years for accounting and legal compliance. Play logs and analytics data are retained for 24 months.
Your rights
Under GDPR and applicable privacy laws, you have the right to access, correct, delete and export your personal data. You may also object to processing and withdraw consent where processing is based on consent. To exercise your rights, contact our data protection team via our contact page.
Cookies
We use strictly necessary cookies to operate our platform (session management, security) and optional analytics cookies to understand how the platform is used. You can manage cookie preferences at any time via our cookie settings.
Security
We implement industry-standard security measures including TLS 1.3 encryption in transit, AES-256 encryption at rest, role-based access controls, regular penetration testing and SOC 2 Type II and ISO 27001 certification.
Contact
For privacy-related enquiries, data subject requests or to contact our Data Protection Officer, please use our contact page.