Support

Support & Help Centre

Everything you need to get started, troubleshoot and grow your screen network.

How to get help

Step-by-step guides for every feature — from first screen to enterprise deployment.

100+ walkthrough videos covering setup, content creation, scheduling and advanced features.

Connect with 150,000+ Alliance users. Ask questions, share templates and get peer advice.

Email and live chat support for all paid plans. Priority support with guaranteed response times on Pro and Enterprise.

Plan	Support included
Free	Community forum only
Basic	Email support — 2 business day response
Pro	Email + live chat — 4 hour response
Enterprise	Dedicated account manager — 1 hour SLA

Our team is standing by — open a support ticket or browse the docs.